We have many ADA compliant rooms, including our King Bay and City Views, Junior Suite and Large Double Queen corner rooms. Please call reservations to book one of these rooms or reserve online.

ADA access can be enjoyed on our lobby level restaurant throughout Watercolors and compliant bathrooms just past the elevators. Our pool is equipped with a chair lift. We have 2 ADA compliant parking spots and our fire alarms are equipped with both flashing lights and audio alerts. Braille signage is in our rooms, public spaces and elevators.

The Daily Mandatory Destination Charge includes Premium Wi-Fi (3 devices); daily $15 food & beverage credit for use in hotel restaurants & lounge; two reusable water bottles refillable at stations; 2 beach chairs & 1 boogie board, 3-hour rental; full access to FIT Athletic Club, including all classes.

Yes. For a seamless guest experience, Carté operates as a cashless property and accepts all major credit cards and digital payment methods.

Our front desk guest service agents will be more than happy to assist with arranging transportation to and/or from the airport. Rideshare services are also easily available.

Yes, an ATM is conveniently located in our Marcato for guest use.

Yes, guests can visit the front desk for assistance with business services, including printing, faxing, and other basic office needs.

Yes, that can be arranged. The front desk will hold them for you until you're ready, we are here to help.

Yes, guests may have packages shipped to the hotel prior to arrival. Please address packages as follows:

(Guest Name Here)
c/o Front Desk, Carte Hotel
401 W Ash Street
San Diego, CA 92101

If the package arrives before you check-in, we'll hold it for you at the front desk until you arrive.

Yes! We have a heated saltwater pool that can be found on Level 4.

Chic shaded cabanas available for reservations, please reach out to [email protected].
Food and beverage service available
Towel service and complimentary WiFi

We have snacks and necessities, SunBum sunscreen and the good stuff — like You&Yours canned cocktails, pool floaties, succulent arrangements and other local fares — all for sale across from the front desk in the shop. To purchase, please take your items to the front desk to add to your room.

Carte Hotel offers a variety of food and drink options for guests to enjoy.

Canvas Café + Lounge serves breakfast, lunch, and dinner, along with a lobby bar offering a selection of cocktails and beverages.

A 24-hour sundries shop located across from the front desk offers snacks, drinks, and travel essentials at any time of day.

Yes. We rent out our spaces for private events, weddings, bridal and baby showers, conferences, private dinners and more. You can get details about our different event spaces here.

Professional photography may be permitted at Carte Hotel. Please fill out the inquiry form here, and a member of the team will get back to you shortly.

Check-in begins after 4:00 PM, and check-out is by 11:00 AM at Carte Hotel.

Please note:

Early departure fee: $75
Late check-out fee: $75

Yes, Carte Hotel offers complimentary high-speed fiber Wi-Fi for all guests in rooms and throughout the property.

Yes, Carte Hotel currently offers valet parking only. Guests may pull up to the front entrance, where a hotel associate will assist with parking their vehicle.

Valet parking: $70 per night with in-and-out privileges
Six Tesla charging stations are available at no additional charge

Carte Hotel accepts payments in U.S. Dollars (USD). The hotel accepts the following credit cards:

American Express
Carte Blanche
Diners Club
Discover
MasterCard
Visa

Yes, Carte Hotel welcomes pets for an additional fee of $75 per accommodation, per stay. Up to two medium-sized dogs allowed per room (up to 50 lb each). Pet-friendly rooms can be requested by contacting the hotel. Pets may not be left unattended in guestrooms. Pets are not allowed on our rooftop or in the pool areas due to local and state regulations. Service animals exempt from fees/restrictions.

You must be 18 or older to book a room.

Please note that for security purposes, you will be asked to provide a valid government or state-issued photo ID at check-in and a credit card.

Yes, Carté Hotel offers a curated in-room dining menu for guests who prefer to dine in the comfort and privacy of their room. QR codes with our live menu and ordering instructions are located in your guest room. In-room dining features a selection of popular items from Canvas Café & Lounge during the day, as well as evening specials.

The on site restaurant, Canvas Café + Lounge Restaurant is Open Daily from 7 AM -11 AM | 3 PM - 9 PM and our rooftop bar
is open Open Daily from 11 AM -10 PM

 

Yes, locals are also welcome at both Canvas Cafe + Lounge and Lily Rooftop.

Yes, Canvas Cafe + Restaurant is kid friendly and offers kids menu options

The restaurant Canvas + Cafe at Carte Hotel offers a Modern California cuisine with wellness-focused ingredients and international touches, while Lily Rooftop offers SoCal coastal cuisine and exceptional city views

Yes, The Carte Hotel offers several meeting rooms for corporate events

Yes, Carte Hotel can accommdate both indoor and outdoor events

FitClub offers Spa-Style wellness amenities however, we do not a full-service Spa. fit offers a variety of massage services and facilities include steamroom and saunas, massage chairs, compression recovery therapy, Yoga, Pilates, etc.

Yes, Carte Hotel has our own fit Athletic Club for guests

Visit Little Italy for morning Italian Coffee or Dinner, San Diego Zoo, Seaport Village, USS Midway, Maritime Museum

Yes, The Carte Hotel sales team would be happy to curate a wedding package for your special day.

To modify a reservation, please have your confirmation number ready and call us at 619-546-9600.

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly at 619-546-9600. You can find your cancellation policy in your confirmation email.

Reservations designated as non-refundable at the time of booking remain non-refundable regardless of circumstances.

The purchase value of your gift card never expires.

Starting on August 1, 2020, you can apply gift cards to room rate charges by simply presenting your gift card at check-out to apply towards eligible charges.

Guests can use these towards reservations booked via the hotel’s website or by calling the hotel directly. Gift cards cannot be applied towards bookings made on a third-party site, such as Expedia. Not redeemable at hotel/resort/third-party outlets directly. Inclusions are in-room dining, restaurant, parking, transportation taxes, and amenity fees. Hotel is not responsible for lost or stolen gift cards.

No, gift cards are only redeemable at the hotel that it was purchased. The hotel name is displayed on the gift card.

Yes! You can purchase a gift card that will be sent to your recipient’s email address.

Carte Hotel offers electronic gift cards only. They can be presented via mobile device or via print out for redemption. Physical gift cards are not available.

Gift cards for Carte Hotel can be conveniently purchased online directly through the hotel’s website.

Carte Hotel currently offers the following gift card promotions:

Purchase $100 for a value of $150
Purchase $200 for a value of $300
Purchase $300 for a value of $450
Purchase $400 for a value of $600
Purchase $500 for a value of $750

Guests can use these towards reservations booked via the hotel’s website or by calling the hotel directly. Gift cards cannot be applied towards bookings made on a third-party site, such as Expedia. Not redeemable at hotel/resort/third-party outlets directly. Inclusions are in-room dining, restaurant, parking, transportation taxes, and amenity fees. Hotel is not responsible for lost or stolen gift cards.